RightTrak Enterprises, Inc. is an all-American internet marketing business incorporated under the laws of the state of Utah with principal business office in Mesa, Arizona.

We are dedicated to marketing reliable, valuable products to customers primarily in the United States and Canada.

We started out in 1998 with a small online shopping mall offering only our gifts selection and bed warmers. Since then we have added numerous other wonderful products for your home and comfortable life style.

We are a reputable company you can trust.

Our President, Dave Hanks, is a web site design expert who can make wonderful things happen with a computer. Our Vice President and General Manager, Richard Hanks, is a retired PhD Professor of Chemical Engineering who handles all the business affairs and marketing programs of the company.

Our philosophy at RightTrak is focused upon helping you, our customers, be satisfied, happy and pleased with our products. We want you to become our friends and continuing customers.

After you finish shopping here, we invite you to visit our online shopping mall web site at www.righttrak.net/mall to see the great variety of different products which we can provide to help you solve your gift-giving problems.

At RightTrak Enterpises we are concerned that our customers be satisfied with their purchases.
Therefore, we offer an unconditional guarantee that your purchased products will be satisfactory when you receive them.

Upon receipt of any products which we sell, if you are not satisfied with their condition, contact us immediately either

and let us know what the problem is. If the merchandise is defective, it will be replaced at no additional cost to you. We will give you instructions about how to return the defective merchandise and receive your replacements.

If you change your mind within the first 30 days after you receive your purchased product and decide that you wish to return it for a refund or exchange it for a different product, contact us and we will give you specific instructions on how to proceed.

All returns for refund or exchange must be pre-authorized. Without such pre-authorization no returns are allowed and no refunds will be issued.

Any order delivered to the customer's specified shipping address and refused of acceptance by the customer without previous notification to RightTrak Enterprises that the customer intends to refuse to accept the order will be considered to be an un-authorized return and will not be eligible for a refund. Re-shipping of such an order to the customer will be at the customer's expense.

Returned items must be packed in the original shipping containers and undamaged. Return freight costs are the responsibility of the customer.

Custom made items may not be returned.

In the case of merchandise returned for refund or replacement a 25% re-stocking charge is imposed and will be the responsibility of the customer.

Shipping and handling charges are non-refundable.

RightTrak Enterprises, Inc., the owners and maintainers of this website, collect certain types of personal and financial data from our visitors and customers in the normal course of business.

This information, which may include name, address, telephone number, credit card information, and e-mail address is collected when you place an order for merchandise.

No information collected, either personal or financial (credit card data), which can in any way identify you, will ever be shared, sold, rented or otherwise transmitted to third parties without your express consent except in response to subpoenas, court orders, or legal processes as required by law and directed by appropriate legal authorities.

When you place an order for merchandise using your credit card and our secure shopping cart software, you are considered to have given us your permission to:

• transmit information to appropriate third parties (credit card processing company and product manufacturers) as required for us to obtain payment and to ship to you the product which you purchased.
• charge your credit card for the merchandise ordered (this charge will appear on your credit card statement as RightTrak Enterprises)

We cannot be responsible for the privacy policies of the credit card processing company or our suppliers over which we have no control. However, both the credit card processing company and all of our suppliers assure us that they also maintain strict privacy of all personal and financial information transmitted by us to them.

We maintain some personal information (name, address, phone number, e-mail address, and purchase record) in our data base for use to contact you from time to time regarding new products or special sales, etc.

We maintain credit card information only so long as is necessary to verify validity, collect payment for the products ordered, and process any refunds which may be necessary should you elect to return a product under our product guarantee and customer satisfaction policy.

If you do not wish to be contacted by us in the future, you may opt out of our database by either: